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The back: the part most people miss
Most missedIRCC says
Upload one photo taken within 12 months of the date you apply and include images of the front and the back. The back shows the name and date of birth of the person in the photo, the date the photo was taken, and the name and complete address of the photo studio.2
You do
- Ask the studio to stamp or handwrite all four details on the back of a printed copy.
- Photograph or scan that back with your phone. That image is your second upload.
- If the studio only gives you a digital file, ask for a receipt or a note with the same four details. IRCC accepts that as the back image.
Don't take the photo yourself. A selfie or a phone photo has no studio back to upload, and the portal will not let you submit without one.